How to Download and Use the M&S App
If you love shopping at Marks & Spencer, you'll love their free app that makes it easier than ever to browse, buy and enjoy their products. Whether you're looking for fashion, food, homeware, beauty or gifts, the M&S app has it all. Plus, you can access your Sparks account, get exclusive offers, skip the queue with Scan & Shop and much more. In this article, we'll show you how to download and use the M&S app on your phone or tablet.
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Features and Benefits of the M&S App
The M&S app is designed to make your shopping experience more convenient, rewarding and enjoyable. Here are some of the features and benefits you can expect from the app:
Access your Sparks account
Sparks is the reward scheme from M&S that gives you exclusive offers based on the things you love, the chance to win your shopping for free every week, plus a charity donation every time you shop. With the M&S app, you can access your Sparks account anytime, anywhere. You can sign up for Sparks, link your physical card to the app, scan your digital card at the checkout, check your points balance, redeem your offers and rewards, and choose your favourite charity. You can also get app-exclusive offers to use on food shopping, snacks and hot drinks in store.
Scan and Shop
If you want to check out faster in M&S food stores, you can use Scan & Shop in the app. This feature allows you to scan and bag your food shopping as you go, then pay directly in the app with a credit or debit card. You can use Scan & Shop for purchases up to 45. You can also use our free Wi-Fi in store or mobile data.
Product Scanner
If you're shopping in store and can't find your size or colour, you can use the product scanner in the app to order your perfect fit. Simply scan the barcode of the item you want and choose from the available options. You can then get it delivered to your home or your nearest M&S store for free.
Digital Receipts
If you want to go paperless and save the environment, you can opt in for digital receipts in the app. This way, you'll get an email with your receipt every time you shop in store. You can also access your receipts anytime in the app. Digital receipts are handy for tracking your spending, returning items or claiming warranties.
Track your Order
If you shop online with M&S, you can track your order in the app with a single tap. You can see when your order is dispatched, delivered or ready for collection. You can also make amendments or start a return if you change your mind.
How to Download the M&S App
The M&S app is free to download and use on Android and iOS devices. Here's how to get it:
For Android devices, go to and search for "M&S - Fashion, Food & Homeware". Tap on the app and tap on Install. You may need to grant some permissions for the app to work properly.
For iOS devices, go to and search for "M&S - Fashion, Food & Homeware". Tap on the app and tap on Get. You may need to enter your Apple ID or use Touch ID or Face ID to download the app.
Once you have downloaded the app, you can open it and start exploring. You can also create a shortcut on your home screen for easy access.
How to Get Started with the M&S App
Now that you have the app on your device, you can start enjoying its features and benefits. Here are some tips and tricks for setting up your account, finding your nearest store and getting inspired:
To create an account or sign in to your existing one, tap on the Account icon at the bottom right of the screen. You can also sign in with your Facebook or Google account for convenience.
To link your Sparks card to the app, tap on the Sparks icon at the bottom left of the screen. You can either scan your physical card or enter your card number manually. You can also sign up for Sparks if you don't have a card yet.
To find your nearest M&S store, tap on the Store icon at the bottom center of the screen. You can either use your current location or enter a postcode or town. You can also see the opening hours, directions and services of each store.
To browse and buy products, tap on the Shop icon at the bottom center of the screen. You can either search for a specific product or category, or explore the latest collections and offers. You can also filter and sort by price, size, colour and more.
To get inspired by M&S style, food and lifestyle tips, tap on the Inspire icon at the bottom center of the screen. You can read articles, watch videos and shop the looks from M&S experts and influencers.
Conclusion
The M&S app is a must-have for anyone who loves shopping at Marks & Spencer. It offers a range of features and benefits that make your shopping experience more convenient, rewarding and enjoyable. You can access your Sparks account, get exclusive offers, skip the queue with Scan & Shop, order your perfect fit with Product Scanner, go paperless with Digital Receipts, track your order and much more. Plus, you can browse and buy products, find your nearest store and get inspired by M&S style, food and lifestyle tips. So what are you waiting for? Download the M&S app today and start shopping smarter.
FAQs
Here are some common questions and answers about the M&S app:
Is the M&S app free?Yes, the M&S app is free to download and use on Android and iOS devices. However, you may incur data charges from your network provider if you use mobile data to access the app.
How do I update the M&S app?You can update the M&S app by going to Google Play Store or App Store and checking for updates. You can also enable automatic updates in your device settings to ensure you always have the latest version of the app.
How do I contact M&S customer service?You can contact M&S customer service by tapping on the Account icon at the bottom right of the screen and then tapping on Help & Contact. You can either call, email or chat with them online. You can also find answers to frequently asked questions in their Help Centre.
How do I delete my M&S account?You can delete your M&S account by tapping on the Account icon at the bottom right of the screen and then tapping on My Account. Then scroll down to Privacy Settings and tap on Delete Account. You will need to enter your password to confirm your request.
How do I leave feedback about the M&S app?You can leave feedback about the M&S app by tapping on the Account icon at the bottom right of the screen and then tapping on Rate Us. You can rate the app from 1 to 5 stars and write a review. Your feedback will help us improve our app and service.
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